It's time to focus on ROR... Return on Relationship
The way customers interact with your business is changing every day. It's no longer just a simple storefront experience, but a series of interactions that create your customer relationship.
With a customer relationship solution like SuggestionBox.com, you have the tools to improve your business by leveraging powerful management, communication, collaboration and marketing features. Build better relationships with your customers by making their feedback a catalyst for your business by:
Listening & Learning
Go right to the source. By turning learning into fast action, you and your team will be able to make better informed decisions on what you deliver to customers.
Strengthening your online reputation
Millions of customer are online right now talking about the experiences they've had with multiple businesses. SuggestionBox.com enables you to protect your name and be a part of that conversation by giving your customers a place to reach you, share their ideas and connect.
Avoiding missed opportunities
Most customers will look elsewhere if they don't feel like someone is listening to their needs. Creating a SuggestionBox page will ensure these customers know you're listening and will build the loyalty you need to increase customer retention.
Research shows that unhappy employees can adversely affect the customer experience by providing poor customer service. Giving your employees direct access to the customer via our collaboration and communication features gives them a sense of ownership in the process.
Improving what you do
Every day you tackle the question, "How can we improve what we do?" The answer may include increasing sales, focusing marketing, optimizing operations and finding great people. With SuggestionBox.com, we enable you to focus on these goals by gaining an efficient and effective way to capture the insight you need from the people that care about you most … your customers.
Schedule a Demo
Get an in depth look at how to capture and respond to customer feedback. Give us a call at 858-720-9640 or fill out the form below.
Your request for a demo has been received. We will be in touch shortly to confirm the date and time. Please feel free to give us a call if you have any questions. Thanks.